Winning Trust

Beyond everything else business relationships are built on TRUST!  Creating a corporate culture that thrives on the attitude that they can “deliver quality results on-time” is essential to building and keeping that trust of clients in the software services industry.

We Do What We Say We Will Do

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There are too many factors to discuss in one post on what it takes to transform an organization to deliver the right way, on time, the first time (i.e. We Do What We Say We Will Do -Trust).

It is safe to say, however,  a key factor in this transformation is “accountability”.  Keeping others accountable has never been easy, but it is a cornerstone in the quest of delivering on an organization’s commitments.

In thirty-plus years, what people have  taught me is that they work best when they are challenged, understand what is expected, and are rewarded when they meet those expectations. Isn’t that what accountability is!  In this type of organization all levels  have responsibilities  in the delivery of their client’s  commitments.

The charts you see in this post helped transform a software service organization into a “Commit Date” driven organization. This resulted in increased revenue in a down market.

To learn more on how this organization is winning it’s clients trust, use the Web Site Information Links to the right.

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This B2B Blog is sponsored by RightFoot Technology, Inc.

RightFoot Technology has over 5 years experience in helping small and medium size organizations improve their execution excellence.  Our unique web-based dashboard application allows organizations to accelerate the delivery of their strategic objectives by implementing a goal-centric vision of success.  Click here for more information on how to receive your FREE  Vision-2-Value Checkup.